Pre-contractual Information

1. Service provider

Legal name: Manara Rent a Car

Brand: Manara Rent a Car

Address: Ege Mah., 48770 Dalaman / Muğla

Phone (7/24): +90 533 448 05 87 · Email: info@rentacarindalaman.com

2. The service

The service is the direct self-drive rental of cars owned by Manara Rent a Car. The cars come from our own fleet; there is no agency or intermediary in between. The car’s main features, the minimum driver age and licence years, the deposit, the km limit and included services are shown on the car card and in the booking summary.

3. Price and payment

The total shown when booking is the rental price for the selected period, taxes included; extras and protection packages you choose are shown on separate lines. No payment is taken on this site; you pay at pick-up, in cash or by card.

Converted prices use daily Central Bank of Türkiye rates for information only; the binding amount is the one in the currency stated in your confirmation.

At pick-up we take the deposit shown on the car card (cash or credit-card pre-authorisation).

4. Conclusion of the contract

Your booking becomes binding once we confirm it by email or phone. If price or availability changes before confirmation, we tell you and do not book without your approval. The rental agreement is signed at pick-up.

5. Right of withdrawal

Under art. 15 of the Turkish Distance Contracts Regulation there is no right of withdrawal for car rental services to be performed on a specific date or period. You can still cancel free of charge under the terms below.

6. Cancellation and changes

Cancellations and changes are free up to 24 hours before pick-up, unless your booking states otherwise. As no prepayment is taken, nothing is charged for late cancellation or no-show.

To cancel, email info@rentacarindalaman.com with your reference number or call us.

Phone (7/24): +90 533 448 05 87

7. Complaints and disputes

Send complaints to info@rentacarindalaman.com. Disputes go to the Consumer Arbitration Committees within the annual monetary limits set by the Ministry of Trade, and above those limits to the Consumer Courts.